Terms of Service

1. Agreement to Terms

By accessing or using the services provided by 3DNA Technology Ltd ("3DNA," "we," "our," or "us"), including our website, mobile applications, and platform services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

3DNA provides AI-powered digital manufacturing solutions for the eyewear industry, including:

• 3D face scanning and biometric measurement technology
• Custom eyewear design and manufacturing services
• Digital platform connecting brands, retailers, and manufacturers
• Smart retail kiosk solutions
• White-label OEM manufacturing services

3. User Accounts

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, software, and technology, are owned by 3DNA or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

Custom designs created through our platform remain the property of the commissioning party, subject to any specific agreements made during the design process.

5. User Content and Data

When you submit content to our platform, including 3D scans, designs, and other materials:

• You retain ownership of your original content
• You grant us a license to use, process, and store your content to provide our services
• You represent that you have the right to submit such content
• Your biometric data is handled in accordance with our Privacy Policy

6. Prohibited Uses

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Transmit malicious code or interfere with our systems
• Attempt to gain unauthorized access to our services
• Use our services for any fraudulent or deceptive purposes
• Collect or harvest user data without authorization

7. Orders and Payments

For custom eyewear orders and manufacturing services:

• All orders are subject to acceptance and availability
• Prices are subject to change without notice
• Payment terms will be specified at the time of order
• Custom orders may be non-refundable as specified in individual agreements
• We reserve the right to refuse or cancel orders at our discretion

8. Limitation of Liability

To the fullest extent permitted by law, 3DNA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use or inability to use our services.

9. Warranty Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

10. Indemnification

You agree to indemnify and hold harmless 3DNA and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes through our platform or via email. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

3DNA Technology Ltd
Email: legal@3dna.ai